Reflecting on the year—and what comes next

The CEO’s Corner brings together a clear view of how VIA is performing, where we’re investing, and how our work delivers real value for our customers and our community. It’s a direct way for me to share how your investments are being put to work—translating into dependable service people can count on every day and keeping pace with how our region lives, works, and moves. It reflects what we’re delivering today and how those decisions carry forward.

Over the past year, that focus shaped every decision we made to strengthen service and better support the everyday trips people depend on. The community report that follows reflects that progress—from ridership growth and workforce investment to momentum on the most impactful projects ahead.

This year, those investments translated into meaningful improvements across our system, making a clear difference in the service we provide and the overall transit experience. As we move into 2026, our work continues full speed ahead, with focus on frequency, reliability, safety, and infrastructure—serving you better today and building for what comes next.